Service Policies
Our rules on prices, payment, cancellation, rescheduling, delivery and revisions. Anything not stated here follows your quote or contract.
How much does it cost?
Member packages $800–$1,500 (by package hours). For custom shoots and editing the website gives an estimate; the studio reviews it and sends a formal quote, valid for 30 days.
How do the deposit and final payment work?
Payments follow the installment schedule in your quote or contract (for example deposit, shoot payment, final payment); where a contract is needed, payment comes after signing. The deposit percentage is as agreed in your contract — please contact us to confirm.
Can I cancel?
As agreed in your contract — please contact us to confirm.
Can I reschedule?
As agreed in your contract — please contact us to confirm.
How long does delivery take?
Delivery time follows your quote or contract and starts once filming is done and materials are in; wedding package about 15 calendar days; event package as fast as 2–3 days (dates confirmed in advance). Films are delivered by download link or in the client space and kept for at least 1 year.
How many rounds of revisions are included?
Unless your quote says otherwise, each film includes 2 rounds of revisions; extra rounds, a new creative direction, reshoots, extra footage or complex effects are quoted separately.
How fast do you reply?
As agreed in your contract — please contact us to confirm.